Data Collection & Usage
We believe that you should have transparency and control over your data. This User Data Policy explains what data we collect, why we collect it, and how you can manage it.
Information We Collect
- Account Information: Name, email, phone number, and password.
- Usage Data: How you interact with our platform, features used, and time spent.
- Device Information: browser type, IP address, and operating system.
Data Storage & Security
Your data is stored securely on servers located in compliance with local regulations. We employ industry-standard encryption (AES-256) for data at rest and TLS 1.3 for data in transit to ensure your information remains protected against unauthorized access.
Your Rights
As a user of Connectx, you have specific rights regarding your personal data:
- Right to Access: You can request a copy of your personal data.
- Right to Rectification: You can correct inaccurate or incomplete data.
- Right to Deletion: You can request that we delete your account and associated data.
- Right to Export: You can download your data in a machine-readable format.
Data Sharing
We do not sell your personal data to third parties. We may share data with trusted service providers who assist us in operating our platform, conducting our business, or serving our users, so long as those parties agree to keep this information confidential and secure.
Data Retention
We retain your personal data only for as long as is necessary for the purposes set out in this policy. We will retain and use your data to the extent necessary to comply with our legal obligations, resolve disputes, and enforce our legal agreements and policies.
Requesting Data Deletion
If you wish to delete your account and all associated data, you can do so through your account settings or by contacting our support team.
Deletion Instructions
- Log in to your Connectx account.
- Navigate to Settings > Security.
- Click on "Delete Account".
- Confirm your choice via the confirmation email.
Contact Data Officer
For any inquiries regarding your data or privacy rights, please contact our Data Protection Officer:
support@connectxsaudi.com